Enterprise Rent-A-Car – 2530 Reading Rd, Cincinnati, OH 45202, USA – +1 513-751-0200
We had quite the experience. Our group was upgraded for free from a minivan to an Brand New Ford Expedition . And then less than half a mile from our destination the transmission went out 🙁
This was a scenario where they were going to lose or keep a customer for ever. It took a second for roadside assistance to understand the importance of our schedule, but the manager from the rental location never stopped working on fixing our dilemma. Joe went above and beyond to get the 7 of us to where we needed to be. Even though it was not the day we planned the best was made of a situation no one could plan for!!