Enterprise Rent-A-Car – 4139 Lexington Rd, Paris, KY 40361, USA – +1 859-987-1554
Updated: They’re unorganized, unresponsive and irresponsible. My wife had to rent cars through their location on multiple locations and on several occasions had to wait on someone who was late. While I do appreciate they try to call to inform her, there were one too many instances where that occurred. One rep even met her over an hour late, after having her return a second time (he didn’t show the first time), with ketchup stains all over his shirt. My wife is lenient; however, I am not.
While I do appreciate the willingness to listen, respond and try to later rectify the situation, I believe there were more than enough chances given and she was more than fair. There aren’t many-any, if I’m honest-people who look like her in Paris. So, asking for the date, time (etc.)-like most business owners who want to look like they suddenly care-is pointless.
Have a great day and do not pretend to want to “fix things” now. Please and thank you!