7484 Burlington Pike, Florence, KY 41042, USA
Staff at the Florence, Kentucky Enterprise location are professional and incredibly helpful.They made sure the arrangements made for our rental were what we wanted and needed. They made sure we had a ride when we were to pick up the rental and when we dropped it off if one was needed. And they offered to assist us while we were using the rental if we had any issues (haven’t had that service offered from other rental agencies); all we had to do was call. They took an interest in us and why we needed the rental in a friendly, conversational, yet professional way, too.
The facility itself is very clean and professional and comfortable (not something we have seen in other rental competitors).
Thank you for the stellar service and rental offerings. We will do business with you and this location again.
Never rented a car before but Enterprise at my home location was very helpful and set everything up at my destination. There everyone was also helpful which was greatly appreciated since I was in a wheelchair. They let me pick out an SUV that was easy to get in and out of. It was even better when I returned it. They were in the parking lot waiting and handled all the paperwork electronically in minutes and even let me sit in the car until the airport escort with a wheelchair showed up. Car was spotless, service was excellent, and price was competitive with my Univ of KY discount. I’ll only rent from Enterprise!
Make my appointment online, car was ready on arrival. Quick in and out. Staff was friendly and helpful.
These guys have been the easiest an best customer service oriented I have dealt with in years. Reggie was awesome from start to finish and Jack & Blake an the young lady all very nice . I would recommend this location over a 1000x’s. Outstanding at all aspects of car rental service . I was not bugged or called numerous times ,even when it was a insurance issue that I was dealing with an not sure if the insurance company was handling the cost at certain times. It really was smooth an had the rental for 30 days . Great job guys an i look forward to using ur service everytime .
Great service, nice car, good price
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