BMC Auto Rental
7855 Alexandria Pike, Alexandria, KY 41001, USA
My experience with BMC Auto Rental was fantastic. I was very much in need of a vehicle while I was having Ford fix my car, it took over a month. After several weeks without a car they finally agreed to give me a loaner. They contacted BMC and all I had to do was go to Ford and was wait for my loaner car to arrive. It was quick and painless. The car was a nice 4 door sporty sedan. It was extremely roomy inside and very luxurious interior. I had the car for a while and we experienced some bad weather during that time. It did great on the roads. I will definitely use BMC Auto Rental for any future rentals that I may need.
In general the full size cars I rent are clean and ready to go. They are very accommodating on some on my short notice rental request. On occasion I get one that has vibration during interstate driving speeds.
I noticed with the wet spring , on occasion the windshield wipers were streaking.
I originally submitted my review and incorrectly put one star. BMC is a five star operation.
We rent a vehicle three times a month or more. They have been awesome to work with, and very professional. The cars are clean and if for some reason we need to change our plans and get a different vehicle, they have always been accommodating. We even bought a car from them and got a great deal! We definitely will go back !
We recently rented from BMC as we were in need of a roomy vehicle to travel to a funeral. I had checked the reviews ahead of time and had seen that BMC had some glowing reviews. I went down earlier in the week and set up a rental for the coming weekend. I experienced first hand great customer service when I arrived to pick up the van and found that somehow the wrong date had been entered as they were expecting me to pick up on Monday…the young man who had helped me set the reservation originally made it good and got me out without any qualms in the equipment we were originally requesting. I wil most certainly rent from them in the future as they demonstrate great customer service.
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