Porter Auto Detailing – 221 Thoroughbred Ln, Walton, KY 41094, USA – +1 859-363-7331
Avis Car Rental – 212 W 4th St, Cincinnati, OH 45202, USA – +1 513-621-1479
The rental location I rent from and all the agents working there have always went above and beyond when it comes to service. Because of this, I have nothing but high praise for them and Avis for doing such a wonderful job of having them in the position to serve the public with a smile. Great job Avis and keep up the good work agents.
Finishline Automotive – 3281 Taft Hwy, Dry Ridge, KY 41035, USA – +1 859-824-6800
Professional and courteous. Great staff and awesome shop manager. Highly recommend
BP – 308 E Main St, Warsaw, KY 41095, USA – +1 859-567-1359
Their chicken and hot food makes it worth the stop.. The weekend yard sale are another PLUS.. It’s cool that they do that. .. 2 thumbs up
U-Haul Neighborhood Dealer – 455 Lebanon Rd, Crittenden, KY 41030, USA – +1 859-903-0336
The owners are very friendly, genuinely nice people. They were very helpful and accommodating to what we needed. We’ve rented a uhaul and a carpet shampooer and would recommend this place to anyone we know.
Enterprise Rent-A-Car – 150 W 5th St, Cincinnati, OH 45202, USA – +1 513-651-0555
I like them for their professionalism. They helped me throughout the process and explains all the pros and cons of renting a car. I would personally commend the gentleman on the front desk (downtown), Corey Washburn, for his very friendly demeanor and easy communication. I will definitely stay with Enterprises in future if I have to rent a vehicle.
BMC Auto Rental – 7855 Alexandria Pike, Alexandria, KY 41001, USA – +1 859-635-8500
We recently rented from BMC as we were in need of a roomy vehicle to travel to a funeral. I had checked the reviews ahead of time and had seen that BMC had some glowing reviews. I went down earlier in the week and set up a rental for the coming weekend. I experienced first hand great customer service when I arrived to pick up the van and found that somehow the wrong date had been entered as they were expecting me to pick up on Monday…the young man who had helped me set the reservation originally made it good and got me out without any qualms in the equipment we were originally requesting. I wil most certainly rent from them in the future as they demonstrate great customer service.
Grant County Auto – 1000 N Main St, Williamstown, KY 41097, USA – +1 859-823-1111
Took my Sebring to this shop for what I thought was a leaking radiator hose. I even said that to the owner. Instead the pressure check indicated a faulty cap. Instead of ripping me off for a $200 repair they simply charged me $2 for a new cap. Finding an honest repair shop is almost as difficult as finding an honest attorney. I never go anyplace else. Honesty, quality and integrity are found here.
Budget Car Rental – 7107 Dixie Hwy, Florence, KY 41042, USA – +1 859-282-1064
I made a reservation almost two months ago for a convertible mustang. I contacted them 48 hours before my pick up time just to touch base with them about my reservation. Everything was looking great, they supposedly had a convertible matching my reservation then. I received a voicemail less thank 12 hours before my pick up time telling me that they didn’t have a convertible at this time. I called back 10 minutes after they called and they were closed. I then contacted the 1-800 number and they told me there was nothing they could do for me except give me a basic vehicle. I refused. I wanted what I RESERVED! I was on the phone with them for almost two hours. Nothing was resolved. They then stated i could rent a Mustang hard top…not what I wanted but I settled with it because I then only had 9 hours until pick up. I arrived at this location at 8:00am, the time of my pick up. They didn’t have the car ready!!!! We were there for 2 hours WAITING!!!! They almost made me late to the airport to put my daughter on a plane. While I waited for the car there was another customer that was dealing with the same issue I was dealing with!
I asked for money off of my reservation and they said if we get anything off I will have to wait 3-4 business days to receive it after I drop the car back off. Needless to say I will NEVER go back to this location, or even Budget ever again. I have had nothing but trouble with this company.
I went in today to state the issues and return the vehicle. The manager, Yvon Harper, got very unprofessional and mouthy with me while my children were there. She was disrespectful and very Ghetto. It was ridiculous….yes I did get an attitude when I was being disrespected by her but never did I ever bad mouth and disrespect someone. I pray that something is done to make sure that this issue and disrespect never happens again to future customers.
Enterprise Rent-A-Car – 100 Theatre Dr, Dry Ridge, KY 41035, USA – +1 859-824-0600
Don’t try to rent a car from enterprise on the weekends. Even though dry Ridge is a major tourist town because of Noah’s ark, enterprise cannot bother to be open on the weekends. When they send you to Florence they can’t deliver like enterprise advances. If I need a car how can I pick up a rental if I don’t have a car in the first place. If I had one to pick up at a car at enterprise why would I try to rent. Total false advertising. FAKE NEWS!!
Four Seasons Auto Wash – 88 S Main St, Dry Ridge, KY 41035, USA – +1 859-298-9490
Looks nice and new but it took $5.00 from me and still said add $1.50. No coin return and no one around to assist. They’ve seen the last penny from me!
Enterprise Rent-A-Car – 3288 Madison Pike, Covington, KY 41017, USA – +1 859-331-5100
Disappointing customer service experience. Pick up truck had various dings, dents and scratches which we observed with customer service rep, who replied “none of these are big enough to notate”……Well, until we returned the vehicle. One week after the return we were contacted by the location and advised that my credit card was going to be dinged for $500 for a dent that we discussed with the customer service rep when we did the walkaround who again had said, “none of these are big enough to notate”. She then said “i don’t remember that”….What a nightmare. Ultimately got the charge reversed(after four weeks of back and forth with Damage Recovery Unit), but certainly not due to the team in Ft. Wright. Disappointing.
Enterprise Rent-A-Car – 4139 Lexington Rd, Paris, KY 40361, USA – +1 859-987-1554
Updated: They’re unorganized, unresponsive and irresponsible. My wife had to rent cars through their location on multiple locations and on several occasions had to wait on someone who was late. While I do appreciate they try to call to inform her, there were one too many instances where that occurred. One rep even met her over an hour late, after having her return a second time (he didn’t show the first time), with ketchup stains all over his shirt. My wife is lenient; however, I am not.
While I do appreciate the willingness to listen, respond and try to later rectify the situation, I believe there were more than enough chances given and she was more than fair. There aren’t many-any, if I’m honest-people who look like her in Paris. So, asking for the date, time (etc.)-like most business owners who want to look like they suddenly care-is pointless.
Have a great day and do not pretend to want to “fix things” now. Please and thank you!
Daley’s Auto Repair – 11010 Dixie Hwy, Corinth, KY 41010, USA – +1 859-824-1530
Great service and skill level at great prices. Best in the county.
Luster’s Automotive & Towing – 15298 Dixie Hwy, Crittenden, KY 41030, USA – +1 859-802-7437
Jeremy was very helpful during my jeep crisis! Very knowledgeable, dependable, affordable and quick with repairs and getting my jeep back on the road. Thank you Jeremy! I would not have made it to jeep jam without you!